DELIVERY

Delivery is free of charge in metropolitan France (and Corsica) by Colissimo (in 2/3 days on average)

or

Pick up in our showroom at 11 rue du Caire - 75002 Paris

(Monday to Thursday 9:30am - 6pm / Friday 9:30am - 5pm)



INTERNATIONAL DELIVERY

The costs and delivery times depend on the country where the package is delivered, they are estimated according to the delivery address provided.

EUROPE - 4 ou 5 euros depending on your country

DOM TOM - 10 euros

USA - 30 euros



RETURNS

Returns are free within 14 days from mainland France.

Not satisfied with your order? No problem!

Login to your account

- Click on "My account"

- Click on "Colissimo Returns"

- Click on the label corresponding to your order reference

- Print, paste and deposit!

Or click here

You can also return it to our showroom at 11 rue du Caire - 75002 Paris if you wish.

You have 14 days after reception of your order to return it for a refund.

Returns are free of charge from mainland France.

Outside metropolitan France, a withholding of 4 euros will be made on your refund.

If you have made a pickup from our showroom, courier or other carrier, write us an email specifying your order reference: retours@janewood.fr


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