Delivery in metropolitan France (and Corsica) by Colissimo (in 2/3 days on average)
or
Pick up in our showroom at 11 rue du Caire - 75002 Paris
(Monday to Thursday 9:30am - 6pm / Friday 9:30am - 5pm)
INTERNATIONAL DELIVERY
The costs and delivery times depend on the country where the package is delivered, they are estimated according to the delivery address provided.
EUROPE - 4 ou 5 euros depending on your country
DOM TOM - 10 euros
USA - 30 euros
Returns are free within 14 days from mainland France.
Not satisfied with your order? No problem!
Login to your account
- Click on "My account"
- Click on "Colissimo Returns"
- Click on the label corresponding to your order reference
- Print, paste and deposit!
You can also return it to our showroom at 11 rue du Caire - 75002 Paris if you wish.
You have 14 days after reception of your order to return it for a refund.
Returns are free of charge from mainland France.
Outside metropolitan France, a withholding of 4 euros will be made on your refund.
If you have made a pickup from our showroom, courier or other carrier, write us an email specifying your order reference: retours@janewood.fr